Accessibility Statement

Our Commitment

Full Loop CRM is committed to ensuring digital accessibility for people of all abilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our platform and marketing website.

Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments
• Motor impairments
• Cognitive and learning disabilities

Measures We Take

• Semantic HTML structure with proper heading hierarchy
• Descriptive link text and ARIA labels on interactive elements
• Sufficient color contrast ratios across all pages
• Keyboard-navigable interface
• Form labels and error messages for assistive technology
• Responsive design that works across devices and screen sizes
• Bilingual support (English and Spanish) in our team portal

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Third-party integrations (Tawk.to chat widget) may not fully meet WCAG standards
• Some dynamically generated content may have limited screen reader support

We are actively working to address these limitations and improve accessibility across the entire platform.

Feedback & Assistance

If you encounter an accessibility barrier or have suggestions for improvement, please contact us:

• Email: hello@homeservicesbusinesscrm.com
• Phone: (212) 202-9220
• Text: (212) 202-9220

We aim to respond to accessibility feedback within 2 business days and to resolve issues as quickly as possible.